Operator
- Legal company name
- 株式会社Ｆａｎｄｆｉｖｅ． (FandFive.)
- Corporate number
- 3240001064918
- Business address
- 1-15-2-1504 Inokuchimyojin, Nishi-ku, Hiroshima-shi, Hiroshima 733-0841, Japan
- Telephone
- +81 90-6409-0528
- Support email
- info@fandfive.com
- Support hours
- Monday–Friday, 09:00–18:00 JST
Services and prices
FandFive operates a managed marketplace for guide-owned private experiences, beginning in Hiroshima. Each published tour shows its JPY price, per-person or per-group basis, group limits, duration, inclusions, exclusions, meeting information, and performing guide.
Marketplace, payment and timing
FandFive is the managed marketplace and booking/payment facilitator; the named independent guide performs the experience. A request is free. Payment opens only after the guide accepts the requested time or the traveler accepts an alternative. Prices are displayed in JPY. The enabled provider and full amount are shown before checkout.
Cancellation and performance
The accepted cancellation and refund version is shown before payment. Service timing, limitations, accessibility, weather, transport, ticket, meal, and pickup conditions are stated on the approved package or booking confirmation.